Assistant Program Director (OS) & Compliance Specialist

Job Summary: The Oak Street (OS) Assistant Program Director represents Laura Baker Services Association to the customers and the communities in which the Association participates, using Laura Baker Services Association standards of conduct and guiding philosophies to promote the well-being of the people the Association supports. The Assistant Program Director will be primarily responsible for ensuring program quality and integrity at the direction of the Director of Oak Street Services (DOSS)

Conditions of Employment: Oak Street Assistant Program Director must pass a Minnesota Department of Human Services background check and must be able to maintain that eligibility. S/he must be able to maintain work status based upon his/her health, including either a negative Mantoux or a release to continue providing services from his/her physician. Upon hire, s/he must be able to prove that s/he has valid work status. S/he must be able to meet the demands of the job: environmental, physical, mental, and sensory.

Reporting Responsibilities: The OS Assistant Program Director reports to the Director of Oak Street Services (DOSS)

Internal Contacts: The OS Assistant Program Director will potentially interact with all

staff members and the people Laura Baker Services Association support. Primary contacts

will be with Oak Street Services and Administrative Support.

External Contacts: The OS Assistant Program Director will potentially interact with all of

the constituencies of Laura Baker Services Association and the community at large,

appropriate to job duties, and at the direction of Program Director.

Responsibilities and Duties: The OS Assistant Program Director is responsible to insure

that the following responsibilities are completed promptly and to the best of his/her

abilities:

Representing the Association in a positive and professional manner.

Monitoring

client and team satisfaction and progress to determine program effectiveness
the progress of and serving on committees.
assist in ensuring the program meet licensing standards
staff training requirements and program compliance with requirements
federal and state updates to licensing standards/requirements
program compliance with regulations and organizational policies and procedures

Evaluating

effectiveness of practices and procedures and providing information to Program Director
on-going program and building needs and recommending improvements.
whether services are within licensing guidelines.
new/revised rules and regulations, discuss & provide recommendations to Program Director
professional development for compliance with regulations and licensing standards.
Potential risk areas for lack of compliance with licensing standards
Program maltreatment report

Communicating

with the various aspects of the program
with outside individuals, regarding specific program initiatives.
with the Director of Oak Street
the Association's mission statement to the communities in which Laura Baker Services Association operates and encourage others to do likewise
an understanding of the basic LBSA philosophies and practices to all contacts
violations of licensing regulations to appropriate internal or external contacts
licensing agencies during compliance visits
Quality assurance and staff compliance with licensing requirements and organizational policies and procedures
Provide training to employees on compliance related topics to ensure all staff understand and follow relevant regulations

Observing

Instructing:

Developing

staff mentoring/training as requested and in conjunction with LBSA philosophies and mission, on topics possibly including but not limited to: LBSA and specific program policies and procedures, Minnesota Department of Health and Human Services regulations, or as directed by the Minnesota Department of Health and Human Services, and at the LBSA professional development
the necessary procedures for the programs to maintain compliance with the State rules and regulations and LBSA’s policies, and to enhance quality, in conjunction with the Program Director
Educating LBSA employees on licensing and compliance

Any other duties as assigned by a Program Director

Decision-Making Responsibilities: The OS Assistant Program Director has authority

to make decisions based on the direction of the Program Support Staff Levels of Decision

Making as a guide for decisions.

Knowledge, Education, and Experience: The OS Assistant Program Director must have a

minimum of a bachelor’s degree in human services or a related field, plus at least 3 years in

a management or leadership position in services for people with developmental

disabilities, or at least 7 years of experience in a management or leadership position in

services for people with developmental disabilities. QDDP status is preferred but not

required.

Skills and Abilities: The Assistant Program Director must exhibit the skills to successfully

analyze information. S/he must have exceptional verbal and written expressive &

receptive communication skills. S/he must be able to manage multiple priorities, problem

solve successfully and independently, have excellent time management skills, be highly

organized and detail oriented. The Assistant Program Director must be able to work

independently without constant need for supervision.

Core Competencies: Planning and Organizing/Time Management

sets priorities, goals, and timetables to achieve maximum results

sets priorities with an appropriate sense of what is most important and plans with an appropriate and realistic sense of the time demand involved.

makes decisions wisely, after adequately contemplating various available courses of action, analyze data to make decisions and recommendations for program improvement

flexible thinking, problem solving and priority management

Continuous Learning able to acquire necessary technical knowledge, skills, and judgment to accomplish a result and organizational needs effectively

takes responsibility for own development

Communication: oral and written presents self clearly and articulately

Technical Expertise: applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one’s job effectively.

Understands technical aspects of one’s job and continuously builds knowledge, keeping up to date on the technical or procedural aspects of the job.

Makes oneself available to others to help solve technical or procedural problems or issues.

Thinks of ways to apply new developments to improve organizational performance or customer service.

Quality: shows concern for quality, accuracy, and completeness of work activities

plans own work activities to ensure that all assignments are completed in a timely and quality manner